Creating The Amazing Dental Experience - Every Patient, Every Time

Dentistry is challenging and patients demand a lot from you and your practice. Word of mouth is the most powerful marketing tool around. What if your team had a toolbox full of strategies, techniques, and tactics to transform your practice into a patient-focused office making you the must-see dentist in your market?

This book is packed full of easy to deploy information that will ensure an amazing patient experience. 

This is available for a limited time on pre-order. After that the price will increase to full retail.  If you are ready to step forward and lead your practice to a new level, click on the order button and be the first to get access.

Customer Service in your Dental Office is not about a title; it’s a culture.

When it comes to patient care, there isn’t just one person in your office that makes the experience great. Everyone in your office needs to be part of the effort.

The ideas are so simply that you can often find yourself discovering that you’re already doing a lot of it. In fact, you’re often finding out that someone has named something you do naturally.

The most important thing to understand is that not everyone in your office is doing it all the time. With some training and effort, everyone in your office will go ‘above and beyond’ to make your patients happy.

Some of the basic principles:

Listen - It sounds simple, but you have to actually pay attention to what your patients are saying.

One more question - Find that extra question that will make your customer feel that you care.

Explain - Take the time to explain what you’re doing, especially if your customer is scared by understanding how THEY communicate.

This book will show you how to provide WORLD-CLASS CUSTOMER SERVICE.

Oh… and better customer service means higher profits. Customers that come back are the lifeblood of a successful dental practice.

This book will show you how to transform your business into a customer-oriented enterprise.